How To Handle Client Revision Requests Like a Pro

How To Handle Client Revisions
After years of freelancing, still, one of the most daunting feeling is waiting for a client’s response to your work. Will they like what you’ve come up with? Does it meet their expectations? What if you get a negative response?

“I don’t like this direction.”
“This is not what I had in mind.”
“Can we chat about this?”

No matter if you’re brand new to working with clients or you’ve been doing it for years, dealing with client feedback can be exhausting. In situations where the client requests revisions, you must tread lightly, because if you begin to bend backwards for them, you can easily lose control of the project.

So how do you handle situations where the client requests revisions? More importantly, is there a way you can prevent this from happening? The good news is – yes.

In the years I’ve been freelancing, I’ve experimented with many different techniques in how to handle countless client situations. I’m going to share with you everything I’ve been putting into practice that can result in less stressful situations for both you and the client. You’ll be able to work faster on projects you enjoy, keep control of your role as the designer, and you’ll have some very satisfied clients. [Read more…]

4 Principles That Will Save Your Failing Freelance Business

4 Principles of Freelancing
Has your monthly revenue been slowly decreasing? How about client work – is it sparse? Do you feel like as a result of your freelance business flatlining, you’re going into radio silence mode? As a freelancer it’s embarrassing to acknowledge when you’re struggling. Sometimes you’d rather lay in bed than to face the world.

Trust me, I’ve been there myself many times. When I started freelancing full-time back in 2011 I only grossed around $10,000. That’s not a livable income if you plan on having a mortgage or a family to care for one day. It was my first year freelancing and I was scared that I wasn’t going to be able to pull it off. I had no idea what I was doing, or how I’d get out of the feast or famine cycle. [Read more…]

Boost your freelance business by going the extra mile for your clients

go-the-extra-mile
We all have a favorite place to go shopping. We all have our favorite brand we trust. When you’re treated well and given an amazing customer experience, whether it’s in a store or through a package you receive in the mail, you’re going to rave about it. The same applies to how you treat your clients.

It’s obvious that you should treat your clients like gold, but what I want to share with you are some important tips to go the extra mile. If you can apply what I share here in the work you do, then you’ll only enhance your client’s experience in working with you – bettering your relationship and landing you more work. With that said, let’s jump into it. [Read more…]

The Daily Routine of a Freelancer [Open Discussion]

My Daily Freelance Routine
I really enjoy reading how other freelancers go about their day. How they start, when they get most of their work done, and when they do their mundane tasks.

There are countless variations to how you could spend your day, so I would like to start an open discussion in the comments of this post about your daily routine as a freelancer. Much like the Community Challenge post I did a few months ago, I want to focus on you. Think of the comment section as an extension of this post (as you always should.) So now is not the time to be afraid to add your voice and leave a comment!

I’m going to share my typical work day with you first, then you do the same in the comments. To help you out, try answering these questions:

  • What does your daily routine look like?
  • What time do you start working, and how many hours do you put in?
  • How often do you take breaks?
  • When do you find you’re most productive?

I’ll be reading everyone’s comment, replying to most, and checking out your websites, so I look forward to seeing you in the comments below! :) [Read more…]

How I Manage My Virtual Office

How I Manage My Virtual Office
As a freelance designer and consultant, I’ve come across many SaaS (“Software as a Service”) applications that claim to save me time and effort for any aspect of my business. This means time-tracking apps, project management, invoicing, and even writing proposals. I always like to try out new apps when I come across them. Just maybe they’d be better than what I use now, and it wouldn’t be a stretch to change up my process for the greater good. It’s been many years of trial-and-error, and I think I finally have it down pat.

None of my current clients live near me, or are even remotely close to the same time-zone. This means everything I do is virtual, and it’s important to set up a good system to rely on. I’ve never come across a major logistical issue I couldn’t solve in one way or the other, so I want to share some of the services I use to solve those problems. [Read more…]